Why Business Class?

Books, blogs, and podcasts can provide useful insight into how world class businesses get to where they are, but rarely does that insight create a map of required steps. Business Class works at the level of process and structure and delivers true, step by step paths to becoming an exceptional practitioner of high performance business skills.

Here's what you'll get...

  • Tried-and-Tested

    Proven methodologies that are evidence based, theory backed and practitioner led. Our program designers have over 40 years combined experience in teaching. Our programs have been approved and implemented at Universities.

  • 90 Minutes, Twice a Week

    Over 70 bite-sized learning pieces, across 20 modules. Unlimited access to 20 interviews and over 30 hours of learning content that never expires. Our learning modules are practical, concise and actionable.

  • Ready 24/7

    You can access Business Class on any device, learning at your own pace anywhere you have an internet connection. You don’t have to attend workshops or carry manuals.

Business Class to the Point

  • Develop resilience and anti-fragility
  • Adopt different perspectives for decision making under pressure 
  • Create valuable outcomes for you and your organisation
  • Use flow states for innovation and productivity
  • Sustain and layer high performance habits so that you develop unconscious competence 
  • Communicate with influence and integrity
  • Creative problem solving and innovation
  • Optimise resources and time
  • Lead effective teams, meetings and delegation 
  • Use anecdotes, metaphor and narrative to create change 
  • Develop ethical rapport 
  • Provide actionable feedback without it sounding like criticism
  • Develop true business class of the kind that distinguishes you and your teams 

Pricing options

University level program at a fraction of the cost

Course curriculum

  • 1

    Introduction

    • Welcome to Business Class

    • Glossary of Terms

    • Business Class Contributors

    • Workbook #1

    • Stress, Resilience and Choice

    • The Need for Great Sleep

  • 2

    Making Sense of your World to be Successful

    • Workbook #2

    • Introduction to Sensemaking

    • Pattern Detection

    • Improving Decision Making

    • Exaptation

  • 3

    Hidden Biases that Influence Us

    • Workbook #3

    • The Conscious and the Unconscious

    • Experience and Interpretation

    • Visual Bias

    • Inattentional Blindness

    • Extension - Neuroscience of Decision Making

  • 4

    Developing Resilience

    • Workbook #4

    • The Importance of State

    • The Chain of Excellence

    • High Performance Breathing

    • The Body Scan

  • 5

    Making the Most of Different Perspectives

    • Workbook #5

    • Introduction to Perceptual Positions

    • First Position

    • Second Position

    • Third Position

  • 6

    Creating Your Version of High Performance

    • Workbook #6

    • The Benefits of Flow State

    • The Solar Panel Exercise

    • Embodied Visualisation

    • The Alphabet Game

  • 7

    Reviewing your Performance

    • Workbook #7

    • Managing Attention

    • Minnie Ingersoll's 'Enough' List

    • Giving Yourself Feedback

  • 8

    The Art of Getting Along with Others

    • Workbook #8

    • Introduction to Rapport

    • Elements of Rapport

    • Developing Rapport with a Group

    • Extension - The Neuroscience of Rapport

  • 9

    Creating Value

    • Workbook #9

    • Introduction to Creating Value

    • Creating Valuable Outcomes

    • Problem, Remedy, Outcome

    • Quiz: Problem, Remedy, Outcome

  • 10

    Creating Outcomes and Goals

    • Workbook #10

    • Outcome, Intention, Consequences

    • SMARTER Outcomes

    • Vectors

  • 11

    Communication Fundamentals

    • Workbook #11

    • The Cat Plays with a Ball of String

    • The Loftus and Palmer Experiments

    • Framing for Maximum Impact

    • Paraphrase and Repeat Back

  • 12

    Communicating Effectively

    • Workbook #12

    • Artfully Vague

    • Presenting Using Hierarchies

    • Pitching - Pains, Gains, Values

    • Extension - Neuroscience of Metaphor

    • Metamodel Quiz: MBTI and Astrology

  • 13

    A Simple Framework for Employment

    • Workbook #13

    • HOME-SAFE

    • Preparing to be Interviewed

    • Preparing to Interview

  • 14

    Bringing it all Together

    • Workbook #14

    • Lifestyle by Design

    • The Doorstep Pattern

    • Four Choices Recap

  • 15

    Business Foundations

    • Workbook #15

    • Business Framework: Introduction

    • Business Framework: Mission / Vision

    • Business Framework: Coherence vs Alignment

    • Business Framework: Business Model Canvas

    • Business Framework: Strategy

    • Business Framework: Implementation Planning

  • 16

    Effective Teams, Meetings, and Delegation

    • Hosting Effective Meetings

    • Crews, Teams and Networks of Teams

    • Monkey Management Meets Cynefin

    • Feedback and Feedforward

    • Facilitating Feedforward

    • Manager as a Coach

    • Teams and Delegation in Practice

    • Workbook #16

  • 17

    Leading and Managing in Complexity

    • Workbook #17

    • Cynefin Framework

    • Unintended Consequences - The Cobra Effect

    • Introduction to Heuristics

    • Heuristics in Complexity and Chaos

    • Risk in Complexity

    • OODA

  • 18

    Project Management Essentials

    • Workbook #18

    • Project Management Overview

    • Project Management Methods: Agile and Scrum

    • Customer Insights and Project Scope

  • 19

    Business Class Survey

    • Business Class Feedback Survey

FAQ

  • How long do I have access to the course?

    You have lifetime access, no limits!

  • What if I purchase the course and I'm not satisfied?

    We're so confident you'll love it, we want you to be able to try it risk-free for 30 days. If you don't like it, send an email to team@frontlinemind.com and we'll give you a full refund.